Personal and Non-Personal Information: When you use the Site, we will not collect any personally identifiable information about yourself without your consent. We may collect non-personally identifiable information, such as IP host address, pages viewed, browser type, duration and frequency of visits or other data, and may aggregate any information collected in a manner which does not identify any individual (“Aggregate Information”). Information obtained in connection with the Site may be intermingled with and used by us in conjunction with information obtained through sources other than the Site, including both offline and online sources.
CLK Multifamily Management may collect personal information using the following methods: website contact forms, chatbots, phone calls, content you submit through our websites or any online avenues that we manage, emails, participation in surveys, [limited] application information, and contact via social media. You must willingly provide all of this information to us. The information collected by these methods is strictly used to lease apartments, online applications, and resident services.
Extremely sensitive personal information submitted online (i.e. Social security number, employer, pay stubs, etc.) will not be used in way other than to lease apartments.
Information such as email addresses, phone numbers, first and last names, and addresses are strictly used for marketing objectives, aggregating information for reporting and analytics, communication, training and quality assurance, and any other purpose with your consent.
Tracking Phone Numbers: On some of our websites, we include a “click to call” tracking phone number. By clicking this button, you are opting-in to recorded phone calls. We may record the date, time, length of your call, and the phone number from which it came. These tracking numbers depend on which property is being contacted and the properties with tracking numbers change frequently.
Protection for Children: This Site is not intended for users under the age of eighteen (18), and we have no intention of collecting personally identifiable information from children (i.e., individuals under the age of thirteen (13)). Where appropriate, we take reasonable measures to inform children not to submit such information to our site or in response to advertisements. If a child has provided us with personally identifiable information, we will use all reasonable efforts to delete such information from our database.
Cookies: Our Site may pass a “cookie” (a string of information that is sent by a website to be resident on your system’s hard drive and/or temporarily in your computer’s memory blocks). The purpose of a cookie is to tell the web server that you have returned to a particular page. You may set your browser to decline cookies. If you do so, however, you may not be able to fully experience some features of the Site.
Clickstream: As you use the Internet, a trail of electronic information is left at each website you visit. This information, which is sometimes referred to as “clickstream data,” can be collected and stored by a website’s server. Clickstream data can tell us the type of computer and browsing software you use and the address of the website from which you linked to the Site. We may collect and use clickstream data as a form of Aggregate Information to anonymously determine how much time visitors spend on each page of our Site, how visitors navigate throughout the Site and how we may tailor our web pages to better meet the needs of visitors. This information will be used to improve our Site and our services. Any collection or use of clickstream data will be anonymous and aggregate, and will not intentionally contain any personally identifiable information.
Security: CLK will not be liable for disclosures of your Information due to errors in transmission or unauthorized acts of third parties. We have undertaken all commercially reasonable efforts to prevent unauthorized Internet access to visitor data retained in our servers, however, due to the inherent open nature of the Internet, CLK cannot ensure or warrant the security of any information you transmit to us or any information provided online, and you do so at your own risk. Users must accept all risks associated with any data transmission, including the risk that their personal information may be intercepted in transit.